BOUNCE HOPPERS WEATHER POLICY :
If there is 30% or less chance of rain, please plan on getting your inflatable. Rain is different than passing showers. Here in Hampton Roads we often get the passing shower, we normally delivery as scheduled when the forecast is for passing showers.
If there is 30% chance of rain or greater, we give our customers a chance to reschedule, cancel, go on as planned or watch and wait. When you do not receive the inflatable there is NO CHARGE. If you do receive the inflatable, the full amount will be charged - even if it rains in the middle of your event.
If there is 40% or higher of chance of rain, we will make the decision based on the forecast and contact you by email to reschedule or cancel your event, Again, if you do not receive the inflatable there is NO CHARGE.
WHY? Quite simply jumping on a wet bouncer can cause serious injuries. Additionally, our blowers are powered by electricity, while there are water reststent not water proff. Your safety and our liability is our main concern.
The temperature must be 50ÃÂ° or higher before we can deliver, and we must pick up before the temperature falls below 50ÃÂ°. When we do not set up there is NO CHARGE.
WHY? Cold temperatures cause the vinyl to get very hard and stiff (difficult to bounce on) and damage to the units can result from flexing the vinyl. It is also very difficult to pickup & roll vinyl inflatables in cold temperatures. Our employees (setup professionals) also become much more prone to injury when the temperatures get too cold.
Wind speeds cannot exceed 15 mph, and wind gusts must be considered as well.
WHY? This is strictly a safety issue. Even though we anchor your unit securely into the ground, excessive winds can create a real safety issue. Also if the ground has been saturated by rain the stakes will not secure the bounce houses adequately. When we do not set up there is NO CHARGE.